● 자격요건
•학력 : 대학(교)졸업
•경력 : 1년이상 ~ 2년이하
•외국어능력 :
 <필수> 영어 - 상 : 전문용어 해석가능

● 근무조건
•급여사항(년) : 협의
•지역 : 싱가포르
•계약기간 : [계약직] 12개월
•근무시간 : 9 시간/일

● 접수기간 : 2018-02-02 ~ 2018-02-23 

● 직종: 영업관리 사무원

● 모집인원 : 1명

● 주요업무내용
-Uses pre-established procedures and guidelines to respond to requests from internal and end-user customers, partners and distributors via phone, web, e-mail and fax
-Provides analytical and administrative support for customers, partners, and internal sales teams; such as troubleshooting license activations issues; exercises judgment within defined procedures and practices to determine appropriate action.
- Documents and tracks status of inquiries and coordinates appropriate responses to issues of moderate scope where analysis of situation or data requires a review of identifiable factors to ensure customer satisfaction
-Assists customers with membership renewals as well as partners in opportunity development for membership renewals 
-Acts as a Subject Matter Expert; works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
- Works under general supervision, requiring minimal direction to execute assignments
- Generates and analyzes licensing reports to maximize revenue associated with Subscription Advantage products, promotions and new product opportunities.
-Processes Subscription Advantage, Appliance Maintenance, Software Maintenance and Hardware Warranty contract sales for current and expired customers.
-Generates all quotes necessary for Subscription Advantage, Appliance Maintenance, Software Maintenance and Hardware Warranty sales opportunities.
-Develops and fosters alignment with sales team members as needed to close sales.
-Provides internal customer service to all Sales department teams regarding Subscription Advantage sales and opportunities and cross-sell & up-sell opportunities.
-Utilizes CRM system and all necessary applications to manage and optimize sales all opportunities, correct licensing issues, merge records, and track all sales stages of the renewal opportunities to ensure accurate forecast.
- Promotes team environment by assisting with training and development of fellow employees to enhance skills and abilities in performance of their duties.
-Generates and presents reports as directed by Management.
-Prioritizes workload in order to meet all KPIs, goals and objectives.

● 그 외 자격요건
-Excellent communication and phone skills with strong sales and relationship building skills.
- Basic sales foundational skills 
-Knowledge of Citrix services 
-Ability to assess customer information, determine and address problem areas, formulate relevant solutions, and
present the solution effectively.
-Ability, initiative and accountability to execute assignments requiring minimal direction
-Intermediate level of expertise using MS Excel, and MS Word.
-Has knowledge of commonly-used concepts, practices, and procedures within support field
-Must be able to work under and meet monthly, quarterly and annual quota requirements.
-Must possess excellent verbal, written, telephone communication, and analytical skills.
-Ability to work under pressure and meet deadlines, maintain a pleasant, professional attitude towards customers
and co-workers.
-Must have an effective and professional demeanor in conducting telephone sales with executive level
customers.
-Must be flexible, dependable and have a willingness to learn, excel and master their position as well as assist
where and when needed.
                                                                                                     

● 진행방법
1) 월드잡(WWW.WORLDJOB.OR.KR) 회원가입
2) 로그인 후 국문이력서 작성 (STEP 1~5 완료)
3) 해외채용정보에서 모집건 클릭
4) 지원하기

● 문의처 글로벌일자리지원국 콜센터 : 1577-9997
     (채용기업 담당자 연락처는 기업의 요구에 따라 공개하지 않습니다.)

● 담당자  KOTRA

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